Halo Assist™ dedicated customer support

No one cares like Selo does about the success of every project. That’s why we’re the only doorset manufacturer to offer Halo Assist™, dedicated project support that assists you from initial concept and specification through to the final execution.

Concept

Our engagement with projects at the initial concept stage helps to ensure that design aspirations can be achieved aesthetically and construction-wise and that all compliance requirements are fulfilled. Under Halo Assist, we assess concept designs and provide detailed advice.

Specification

When a project reaches the detail stage, our Halo scheme provides in-depth support in clarifying the project specification, securing the necessary compliance certification, and confirming the cost schedule. When required, we conduct site visits to ensure that all details are accounted for.

Execution

As soon as a confirmed order is placed with us, we assign a dedicated Project Manager to oversee successful production, delivery and customer installation. We’ll then come to the site to go over the schedule, provide an installation demo, and conduct a compliance review.