Halo Assist™ dedicated customer support
No one cares like Selo does about the success of every project, that’s why we’re the only doorset manufacturer to offer Halo Assist™ providing you with dedicated project support assisting you from initial concept and specification, through to the final execution.
Our engagement with projects at initial concept stage helps to ensure that design aspirations can be achieved both aesthetically and construction-wise, and that all compliance requirements are fulfilled. Under Halo Assist, we assess concept designs and provide detailed advice.
When a project reaches detail stage, our Halo scheme provides in-depth support in clarifying the project specification, securing the necessary compliance certification, and confirming the cost schedule. When required, we conduct site visits to ensure that all detail is accounted for.
As soon as a confirmed order is placed with us, we assign a dedicated Project Manager to oversee successful production, delivery and customer installation. We’ll come out to site to go through the schedule, provide an install demo, and conduct a compliance review.